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The tea and ta activity was helpful in creating a space where everyone felt relaxed and comfortable.
good use of slides to help continue the conversation.
Remember that the empathy line is a continuum. Explanation was clear otherwise.
Yes, this is about perspective taking. Using that phrase is helpful for the participants to understand what we are trying to convey.
The empathy line is a continuum, it is hard to make it an either or so allowing folks to be at any point on the continuum is important.